In
an effort to enhance workplace communication and ensure professional email
etiquette, the Climate Smarty Irrigated Agriculture Project (CSIAP) conducted the
third-of-fourth Office Email Training Programmes for its employees in Northern
and Eastern Provinces. The training
aimed to improve email writing skills, foster efficiency, and minimize
miscommunication in professional correspondence. The training session, held yesterday
(19th) at the Management Development Training Institute in Uppuveli, Trincomalee,
was attended by Deputy Project Directors, Subject Specialists & Officers
and Supporting Staff across two provinces.
Led
by Mr. Danushka Gangoda, Manager with Mr. Uvindu Anuradha, Assistant Manager
and Mr. K.V.D Lahiru Sulochana, Team Lead, SLT Digital (Pvt) Ltd, the
programme covered essential topics such as structuring emails effectively,
maintaining a professional tone, avoiding spam emails, creating groups to send
emails, sending heavy files efficiently. Trainers demonstrated best practices
for crafting subject lines, using appropriate salutations, and ensuring emails
are both informative and to the point. Additionally, guidelines on email
security and confidentiality were discussed to help employees recognize
phishing attempts and safeguard sensitive company information. The CSIAP Staff actively
participated in interactive exercises and real-world scenarios to practice
their email-writing skills. The session also included a Q&A segment,
allowing attendees to address specific challenges they face while communicating
via email.
Welcoming
participants, Mr. R. Umakanthan, Deputy Project Director, CSIAP in Eastern
Province said “The ability to write clear, concise, and professional emails is
a crucial skill in today’s corporate environment. we aim to equip our staff
with the necessary tools to enhance their communication skills and
productivity.”
Feedback
from participants was overwhelmingly positive, with many employees appreciating
the practical insights and actionable takeaways from the training. Mr. George
Babu, Deputy Project Director, CSIAP in Northern Province accompanied his Northern
Province Staff.Mr.
D.V. Bandulasena, Institutional Development & Capacity Building Specialist
coordinated this training programme and Mr. Samantha Mallawaarachchi, IEC &
ICT Specialist, CSIAP organized it.
Photographs
by Nikeshala Kodithuwakku, PMU, CSIAP
Posted by CSIAP Sri LankaRead full articlePublished Date : 2025-02-20